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FAQs

What information do you collect when customers place an order?

We collect your email address in order to notify you of the latest deals, discounts, sales, and new products. We also use your email address to respond to inquiries regarding products and orders.  We value our customers privacy and will not share any information obtained from you with third parties that will inundate your inbox with spam or unwanted emails. 


We collect a shipping address to ensure that you or the intended recipient receives your order. Any shipping address provided by our customers are shared with the selected carrier only. 


 Billing information is collected as you complete your purchase. This information is may be shared with your bank for verification purposes.

Does Lovegasm accept Paypal?

Yes. Select the PayPal button at checkout

How can I receive discounts on future purchases?

Become a registered member of Lovegasm.com to receive discounts on future purchases. As a member, you will receive exclusive promotional codes and discounts. In addition, our members are the first to know about new products and sales events. To sign up, enter your email address on the screen that asks for your email address or join our mailing list.

I have a Lovegasm discount code.  Where do I enter it?

Please enter your code at checkout. Your discount will automatically be applied to your total. Please note that only one code may be used during your purchase.

How do Love Points work?

To collect Love Points please make sure you are logged in to your account or create an account when checking out. You will collect Love Points each time you purchase.Love Points earned will vary depending on current promotions. When you redeem; each point is worth 1 cent. So 100 points equals $1.00 towards future purchases. To use your pointsjust login and you will see them in the Payment Method on Checkout.

Can I place an order over the phone?

All orders must be placed online. We cannot place an order over the phone.

Does Lovegasm have a store I can visit?

No. We are an e-commerce business only.

How can I contact Lovegasm?

Please view our Contact Us page.

How do I reset my password?

You can reset your password by clicking on Login/Register at the top of the home page. Type in the email used to register your account and then click on reset password. The new password will be emailed to you.

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